One thing I am not happy about when shopping during holiday season is the long queue. Just l like when I bought some stuff the day before the New Year I almost cannot pass on the cereal section because of the long line to the cashier. Apart from the people in line there cart and basket are blocking on the way.
How I wish the mall management put a plastic stanchion or the like to control the crowd and maintain the line. With this shopper will not have problem in getting the stuff they need.